Orders

• Track your order
• Cancelation and changing of an order
• Why have I not received an order confirmation?
• Where is my order?

Payment

• Invoice / Proof of Payment
• Payment methods & Currencies
• How do I use my promotion code?
• I can't place an order – what am I doing wrong?
• Is it safe to order online?
• How long does it take for me to get a refund?

Shipping

• Shipping info
• Countries we deliver to
• How will my order be delivered?

Returns and Refunds

• UK Returns
• Swiss Returns and returns customs fee
• EU Return
• no exchange offered
• Have you received my return?

FAQ

• Can I use the 10% discount code on products on sale?
• How can I track my order?
• What countries do you deliver to?
• Do you sell gift cards?
• General Data Protection Regulation (GDPR)